For Reolink customers who have:

 any technical issues while using our products or services

 any payment or delivery problems while placing your orders

 any feature suggestions

 any other concerns

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For Reolink customers who request a warranty, return or exchange:

Reolink wants you to be thrilled with our products. However, if you are not totally satisfied with your purchase and need to return or exchange them, we are here to help.

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For the media, bloggers, or YouTubers:

If you are interested in Reolink products and want samples to get more information about our products or services, please contact us atpr#reolink.com(replace # with @).

For affiliates or business partners:

Want to do business with Reolink? We offer you better margins and more. Get detailed info:

● Become our affiliate

● Become our business partner

Or if you have any related problems, please contact us at sales#reolink.com (replace # with @).

Office Address:251 Little Falls Drive, Wilmington, New Castle, Delaware, United States

Telephone:+1 833-424-0499 (9:00 AM-6:00 PM EST, Monday to Friday, English service only)

Please note:DO NOTreturn items to office address. To return a product, start awarranty requestfirst.

If you have any questions about ourPrivacy Policy, or request your personal data, you can contact us at dpo#reolink.com (replace # with @).