What if my dash cam will not turn on?
Use this guide if the dash cam has no indicator light, no startup sound and, on models with a screen, no display. Under normal conditions, it turns on automatically when power is connected.
1. Check the original power connection
- Use the original car charger and power cable. Make sure the vehicle power socket is powered, then reconnect the charger and dash cam plugs firmly.
- Check the charger LED, cable and connectors for looseness or visible damage. If anything is damaged, disconnect power, stop using it and do not continue powered tests.
- A lit charger LED does not prove that the charger output and cable are supplying power correctly. Continue if the dash cam still has no response.
2. Test without the SD card
- Unplug the dash cam power cable, remove the TF card, then reconnect power.
- If it turns on without the card, the original card may be faulty. Unplug power and test another working TF card, then note the result. If it still will not turn on without a card, continue to the next step.
- The dash cam can turn on without an TF card, but cannot record. After testing, disconnect power before inserting a working card.
