Yes, the dash cam requires a connection to the KAWA AUTO APP for initial setup. After the dash cam starts recording normally, you can choose to turn off the Wi-Fi by pressing the button on the dash cam and exit the app.

Please check if Wi-Fi is enabled, try restarting both the dash cam and your phone, or reinstall the app.

Press the button on the dash cam five times to reset the device. The password will be restored to the default one.

It may be due to a network conflict or missing permissions. Please grant the necessary permissions to the KAWA AUTO app.

Try connecting in an environment with minimal interference, or reset the device to factory settings and try again.

Yes, the dash cam will automatically overwrite the oldest files to ensure continuous recording.

You can view the videos in the "Ablum" section of the preview page in the app. Videos can also be downloaded to your phone’s local gallery.

It typically supports 16GB–256GB Class 10 or higher Micro SD cards.

No, the dash cam does not have a built-in battery and requires power to operate.

The dash cam has an overheating protection feature. If the temperature gets too high, the device will automatically shut down to prevent damage. The operating temperature range of the dash cam is -20°C to 70°C. Please note that the temperature inside the car, especially under direct sunlight, may exceed 70°C. It's recommended to park the car in the shade.

It may be due to incorrect hardwiring installation or insufficient power supply. Check the wiring connections or power status.

Yes, you can use voice commands to start recording, take pictures, and perform other functions. It supports six languages, and other languages can use voice commands in English.

Yes, you can enable or disable the audio recording function in the app settings.

Please ensure that the SD card is properly inserted and has enough storage space.

Please use the recommended format (FAT32) or try replacing the SD card. The supported SD card capacity is 16-256GB.